 
[AGE]28 [LOCATION]45.3772N 86.9009W
Education
Westfield State College May 2000 - June 2000 Continuing Education
Chicopee High School Sept. 94 - June 98 High School Diploma
Job History
Scott Reed Technical Services Owner/Operator
June 2004 -
- Motorola Canopy infrastructure implementation sub-contracting for NewWis in Door
County Wisconsin.
- Motorola Canopy subscriber installations. 900MHz and 5.7GHz SM install experience.
- Wired and Wireless network configurations for home users and small/mid businesses. Have
experience with WDS and outdoor long range 2.4GHz wireless infrastructures.
- Washington Island Airport 2P2 Weather Station website
- Providing on-site and in-shop computer services and warranty repairs to islanders.
- Contract with Washington Island School to maintain client machines and server.
Implemented W2K AD and PC/User GPO's.
- Low-scale solutions for customers with needs beyond those of regular computer users.
- Providing the setup of home/business wireless/wired networks.
- Hardware upgrades/replacements. (ie: hard drives, modems, power supplies, memory)
- Virus and Spyware removal.
- Providing full support for island Apple Macintosh users ranging from hardware
to software issues.
Yes Computers, MA Apple Technician
September 2003 - May 2004
- Perform warranty and out-of-warranty repairs on Apple Computers.
- Respond to direct dispatches from Apple Computer and perform on-site service
for customers.
- Building strong relationships with large corporations in the area.
- Performing a fair amount of work on PC based solutions and repairs.
- Good understanding of JIT's "The Customer" server/client accounting software.
Financial Partners Inc, MA Systems and Communications Specialist
June 1998 - June 2003
- Network monitoring using Netscout, Openlane and Optvity
- Coded and supported in-house software to deliver daily loan data to
US wide association offices using NT batch script.
- Documented all aspects of work I was involved in.
- Used Norton Ghost to develop quicker method of configuring new Dell servers.
- Took part and was a major role in three successful disaster recovery tests.
- Involved in server and desktop upgrades/repairs, service pack rollouts and
routine server maintenance.
- Coded tools using NT batch script to assist coworkers to quickly and easily
touch many servers at once and perform routine tasks.
- Built strong relationships with customers by quickly responding to technical
help desk calls.
- Traveled to association offices and directly supported customers on site.
Financial Partners Inc, MA Systems Operator
June 1996 - June 1998
- Executed and monitored daily processes.
- Worked closely with IT team to better understand systems structure and be able to
troubleshoot process failures without the need to contact other people.
- Studied NT batch script in spare time to better understand the current processes but
to also be able to code/support new processes.
- Documented new processes to ease training of new employees.
- Flexible. Worked 2nd and 3rd shifts when needed.
References
Nate Bell NewWis, WI (920)868-9100
Paul Coughlin Financial Partners Inc. (413)786-4848
David Bareiss Financial Partners Inc. (413)786-4848
David Lucander U-Mass (413)367-9519
Charlene Martins Chucks Signs (413)547-8070
Susan Ulm Greengate Farm B&B (920-847-2502
Interests
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